TERMS AND CONDITIONS
The term “Fir Park Costumes Galore”,“us” “the website” or “we” refers to the owner of the website. By accessing this website, you confirm that you understand and shall abide by its Terms and Conditions; if however you do not agree to these Terms and Conditions of use, you are free to discontinue using the website.
We reserve the right to change, modify, add or remove portions of these Terms and Conditions at any time. It is therefore your responsibility to check periodically for any changes made and your continued use of the website after such changes constitutes your acceptance and agreement of the changes implemented.
TERMS AND CONDITIONS OF USE
1 Website use
1.1 Only persons of 18 years of age and above or those under the supervision of a parent or a legal guardian should have access to this site.
2 Website Information
2.1 We provide no warranty or guarantee of any kind, express or implied, as to the suitability, completeness, performance, accuracy, reliability, availability or timeliness of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. The use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. You accept that the use of the website and the information contained therein is on an “as is” and “as available” basis and subject to change without notice and at your sole risk.
2.2 Fir Park Costumes Galore reserves the right to change the format and content of the website from time to time.
2.3 It shall be your own responsibility to ensure that any information, services or products that is made available through this website meets your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics, text, photos, video, music and sound.
2.4 Images used in this website may depict products that we do not sell that are used as props for photography, whilst some images may be used for illustration purposes only.
2.5 Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
2.6 Fir Park Costumes Galore cannot give any assurances that any content on the website will be free from viruses. Users should ensure that they take steps to put in place appropriate IT security safeguards.
3 Links to other websites
3.1 From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. By their inclusion we do not signify that we endorse the website(s) or have any association with them. We have no responsibility for the content of the linked website(s).
3.2 Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Federal Republic of Nigeria.
3.3 And if a user follows a link to another website, you do so at your own risk. Creating a link to this website is strictly forbidden without our prior written consent. Likewise, we reserve the right to revoke our consent without notice or justification.
3.4 Any reproduction or redistribution of any part or all of the contents in any form is prohibited.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic format.
4 Placing Orders
4.1 Acceptance of your order and completion of the contract between you and Fir Park Costumes Galore will take place on despatch to you of the products you have ordered unless we have told you that we do not accept your order or where you have cancelled the order. See more on Terms and Conditions of Sale.
5 Your rights to cancel
5.1 Whilst you have a right to cancel an order we may not be able to prevent it being shipped to you. If you receive your order after you have cancelled it this means we were unable to prevent it being shipped and you must therefore return the goods in accordance with our Returns Policy shown below.
5.2 Because of the nature of our operation, instructions for cancellations must made by phone on 0909 628 8668 and followed up by an e-mail.
5.3 By calling us you will have a better chance of having your order cancelled before it is processed. All instructions for cancellations must be clear and quote the reference number given on the e-mail you received at the time you placed your order.
6 Returns & Refunds Policy
6.1 Whilst we want you to be happy with everything you buy from Fir Park Costumes Galore, if you find you are not completely satisfied with any of the goods (with the exception of personalised items) you have purchased from our website you can ‘return them subject to the following conditions:
6.1b Items must be returned unused and undamaged with all its original packing material and all components intact within 7 working days of purchase;
6.1c Items must be unused and in a saleable condition;
6.1d Items such as wigs and make-up must be returned unopened and unused with the tamper proof seals in place and still in-tact where the tamper seals are supposed to be.
6.2 Ensure that you include in the returns package the full order details, such as delivery note with the goods and send the goods in an appropriate packaging; alternatively you can bring them to our shop for a refund or exchange. You will find the address on our contacts page.
6.3 We do not refund return shipping costs: it is your responsibility to return items to us; we recommend using a recognisable courier company using a traceable service that offers proof of delivery.
6.4 Fir Park Costumes Galore cannot be held responsible if anything is lost, stolen or damaged whilst in transit.
6.5 Refunds will only be processed in two ways: either by card if a card was used at the checkout point or by cheque if cash was used at the point of delivery.
6.6 Refunds are processed as soon as possible however, from the moment we have notified your bank it can take up to 10 working days before your account is credited.
6.7 We will not accept your order if your card is declined at any stage during the processing of your order but we will however try to contact you should your card be declined.
6.8 Please note we take reasonable care to protect the confidentiality of your payment card details but Fir Park Costumes Galore is not liable if these details are intercepted and used by third parties through no fault of our own.
7 Payment by cheque.
7.1 You have a choice to pay for your order by cheque. In order to do this please make your cheque payable to “FIR PARK LTD” and send it with your order to Fir Park Costumes Galore, H & A Plaza, Plot 24, Shop 7C, Olusegun Obasanjo Way, After AYM Filling Station, Wuye District, Wuye, Abuja. If you pay by cheque it may take up to ten (10) working days to process and despatch your order subject to stock availability. Please note the cheque will have to be cleared first before despatch of your goods is made.
8 Description of Items.
8.1 We try our best to be as accurate as possible in describing each item. However, Fir Park Costumes Galore does not warrant that the products description is accurate, error-free or complete. If such an item is not as described or described as to your satisfaction, your sole remedy is to return the item in an unused and saleable and un-tampered packaging and we shall refund you fully.
9 Availability of Stock
9.1 All products on the website are subject to availability. We do not guarantee that all items shown on the website are in stock and are available and ready for despatch. Display of an item on the website is not an indication that the item is in stock. If you do select an item that is not in stock, we will attempt to contact you as quickly as possible. This we will try to do within 24 hours with the exception of Sundays and public holidays.
9.2 Additionally, during busy times of the year including and prior to holidays and occasions such as Christmas, Book Week and the Easter period we cannot guarantee to contact you within the stipulated time frame.
10 Specially ordered items
11 Your Account and Registration Obligations
11.1 Users of Fir Park Costumes Galore shall be responsible for any or all activities that you engage in under your log-on ID and for maintaining the confidentiality of your log-on ID and password. You must also notify Fir Park Costumes Galore immediately if you find unauthorised use of your log-on ID or any other potential security breach that you might become aware of.
11.2 Fir Park Costumes Galore reserves the right to restrict any log-on ID, at any given time, if anyone fails to comply with any of the provisions of these Terms and Conditions or provides any false details upon registration, their account will be terminated forthwith.
11.3 Furthermore, during the registration process you agree to receive promotional e-mails from the website. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional e-mail.
12 Availability of Website
12.1 We aim to make the website available at all times however, we reserve the right to terminate the accessibility of the website at any time and without notice.
12.2 You agree that on occasion service disruption may occur in order to allow for improvements, updates and scheduled maintenance or it could be due to technical issues or from outside factors which is beyond our control.
13 Data Protection
14.1 You accept to indemnify us, our agents, employees, directors and officers should there be a claim or demand relating to your breach of our Terms and Conditions of this agreement including any reasonable legal fees having been incurred.
15 Posts Made To The Website
15.1 Any information you offer to the website and provide to us, including but not limited to, reviews, comments, suggestions and questions will become our sole and exclusive property and shall not be returned to you.
15.2 Please be aware that any input you make by posting comments or reviews to the website, you do so by granting us the permission to use the name that you posted in connection with the said comment, review or other content.
16 Trademarks & Copyright Information
16.1 The name Fir Park Costumes Galore and its logo are registered trademarks of Fir Park Ltd.
16.2 Fir Park Costumes Galore respects the intellectual property of others, and we require our customers to do the same. All parties accept that the information content on the website and all the website design, including, but not limited to, sound, video, music, text, graphics, photos, and software shall remain vested in us or our licensors. Any unauthorised use of the content and material of this website is strictly prohibited and you agree not to, or assist any third party to, commercially exploit, distribute, display, publish, transmit, reproduce, copy, or create derivative works of such material and content.
16.3 All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. The entire contents of the site is also protected by copyright as a collective work under Nigeria Copyright Laws and International Conventions.
17 Acts Beyond Our Control
17.1 Fir Park Costumes Galore shall not be liable for any loss or damage, delay or failure arising directlyor indirectly from performing any of its obligations such as delivery of goods being delayed or prevented or for any other reason resulting from events or circumstances outside its reasonable control including but not limited to acts of third parties, to acts of God, strikes, lock outs, accidents, war, fire, flood, breakdown of machinery or shortage and therefore entitling us under these circumstances to delay or cancel delivery. Furthermore, in no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever whether arising from loss of data, loss of profits or loss of revenue in connection with the use of this website.
18 Applicable Law
18.1 The Terms and Conditions of use and the relationship between you and Fir Park Costumes Galore shall be governed by the laws of the Federal Republic of Nigeria.
19.1 Any dispute or matter arising out of or relating to these Terms and Conditions of Use shall be subject to arbitration before a single arbitrator. The arbitration proceedings shall be held in Abuja Nigeria and conducted in English language under the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.
19.2 The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party.
19.3 Notwithstanding the foregoing, the website reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.
20 Termination of Agreement
20.1 We may, without prior notice to you, immediately terminate the Terms and Conditions of Use or revoke any or all of your rights granted under the Terms and Conditions of Use in addition to any other legal or equitable remedies.
20.2 Once this Agreement has been terminated, you shall with immediate effect cease to have any access to and use of the website and whilst including any other legal or equitable remedies, we shall immediately revoke all password(s) and account identification issued to you and deny you access to and use of this website in whole or in part.
20.3 Termination of this agreement, whole or in part, shall not affect the individual rights and obligations (including without limitation, payment obligations) of the parties arising prior to the date of termination.
20.4. You furthermore agree that the website shall not be liable to you or to any other person as a result of any such suspension or termination.
If you are unhappy with the website or with any terms, conditions, rules, policies, guidelines, or the operation of the website, then your sole and exclusive remedy is to desist from using the website.
21.0 If any court or tribunal finds a portion of these terms or conditions to be invalid or unenforceable, whether in whole or in part, then that part shall be severed from these Terms and Conditions of Use and as such shall not affect the validity or enforceability of any other section listed in this document.
TERMS AND CONDITIONS OF SALE
1 Website use
Only persons of 18 years of age and above or those under the supervision of a parent or a legal guardian should have access to this site. No extrinsic evidence, whether oral or written, will be incorporated into these Terms and Conditions of Sale which fully governs the sale of goods and services purchased on this website.
2 Making A Purchase & The Contract
Both parties agree that accessing, browsing and gathering information from the website does not constitute an offer to sell, but merely an invitation to treat. In order to make a purchase you are required to complete our simple checkout process. You will be guided through the checkout and asked to input your data to complete the transaction. The contract is only complete when a despatch confirmation e-mail is sent out. It’s at this point that we accept your order and the contract is formed. Notwithstanding this however, there are situations when we are unable to process an order for different reasons such as stock levels or payment details. In view of this therefore, we reserve the right to refuse or cancel any order for whatever reason at any given time.
3 Acceptance of E-Documents
You agree and are satisfied that any communication made electronically meets the legal requirement of all notices, disclosures and agreements that would ordinarily be in writing.
4 Pricing And Payment of Products
4.1 The prices quoted on the website are subject to change from time to time, without notice. The price shown on the website is the price you will be charged. However, items on sale can be withdrawn at any time, regardless of whether an order exists for an item.
4.2 The prices shown against each item will include VAT where applicable but does not include delivery charges, these will be shown separately.
4.3 Our additional handling and service fee for both website and shop purchases is factored at 17.5% and has already been included in the price.
4.4 We shall endeavour to ensure that the prices and all other information on the website is accurate but we are not to be held liable for anything that happens due to errors that may arise to the fullest extent permitted by law. If this happens, we reserve the right to refuse or cancel any order. In the event an item is found to be incorrectly priced, we may either contact you and advise you or alternatively cancel the order and notify you of the cancellation and monies will be refunded if any has been collected. We shall endeavour to do this within 10 – 15 working days. The mode of refund will be the same at the time of placing the order. However, payments done by cash on delivery will be done by cheque. See our Returns Policy section.
4.5 We shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. All monies collected shall be refunded within 10 – 15 working days.
5 Delivery of Products
Accepted orders are normally despatched within 48 hours of the order being placed on our website except on Sundays and public holidays when we are normally closed. Again, during busy times of the year including and prior to holidays and occasions such as Christmas, Book Week and the Easter period we cannot guarantee this despatch time. We will make every effort to deliver your goods within the estimated timescales given. Once your goods are despatched we have no control over their shipment and cannot guarantee that your order will arrive within the time specified by your chosen method of shipment. In view of this therefore we will not refund any charges relating to shipping if you fail to take delivery of the goods at the address given by you on your order. And no liability can be accepted for costs caused by late deliveries. Please note, the delivery of our products from this website is only to customers within Nigeria.
6 Returns & Refunds Policy
This will be found under our Terms and Conditions of Use.
7.1 You accept to indemnify us, our agents, employees, directors and officers should there be a claim or demand relating to your breach of our Terms and Conditions of this agreement including any reasonable legal fees having been incurred.
8 Applicable Law
8.1 The Terms and Conditions of use and the relationship between you and Fir Park Costumes Galore shall be governed by the laws of the Federal Republic of Nigeria.
9.1 Any dispute or matter arising out of or relating to these Terms and Conditions of sale shall be subject to arbitration before a single arbitrator. The arbitration proceedings shall be held in Abuja Nigeria and conducted in English language under the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.
9.2 The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party.
9.3 Notwithstanding the foregoing, the website reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable reliefs through the courts.
If any court or tribunal finds a portion of these terms or conditions to be invalid or unenforceable, whether in whole or in part, then that part shall be severed from these Terms and Conditions of Sale and as such shall not affect the validity or enforceability of any other section listed in this document.
Fir Park Costumes Galore is a trading name of Fir Park Ltd.